Physicians Who Lead Part 4: How Do We Have Better Conversations?

podcast Sep 14, 2023

Conversations are the lifeblood of all human interaction.

Leading others and advocating for ourselves is impossible without having effective conversations.

From the normal ones we don’t have to prepare for, to the sensitive ones we run over and over in our heads, getting good at conversations is a worthy investment.

What sets a conversation up for success?

How can we use conversations to co-create better solutions?

In this episode, we conclude our series with Talent Strategy and Leadership Consultant, and founder and CEO of 304 Coaching, Jen Thornton.

Today, we dive into conversations and why getting good at them serves us well, at work and everywhere else.

Three Things You’ll Learn In This Episode 

  • But first…
    How do we avoid blindsiding someone when we pull them into a conversation?

  • Push-pull
    There’s a difference between a conversation and a vent session. How do we master the dance of conversational push and pull?

  • A productive pause
    Sometimes our conversations need a circle-back point, but how do we make it a space of progress, and not a dead end?


Guest Bio

Jen Thornton is a Talent Strategy and Leadership Consultant and the founder and CEO of 304 Coaching. Jennifer has made it her life’s work to grow the kind of teams that inspire, influence, and innovate brand experience.

Jen knows just how powerful teams can be when they feel psychologically safe and invested in - and she knows just how crucial that is to any organization that wants to rapidly grow and expand. She brings an unconventional approach to designing innovative workforce development solutions for companies that are facing breakthrough growth and accelerated hiring patterns and the results are expectation-defying and impactful.

Jennifer is credentialed through the International Coaching Federation and holds certification in several accredited methodologies, including Conversation Intelligence and Gallup Strengths.

For more information, head to and listen to her podcast, Let’s Fix Leadership on your platform of choice.




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